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selvioranthx

Privacy Policy

Your privacy matters to us. Learn how selvioranthx protects and manages your personal information in accordance with Australian privacy laws.

Information We Collect

When you interact with selvioranthx's business scaling platform, we collect various types of information to provide you with personalised financial education and business development resources. This includes information you provide directly to us and data we gather automatically through your use of our services.

Personal Information

  • Full name, email address, and phone number when you create an account
  • Business information including company name, industry sector, and business goals
  • Financial education preferences and learning objectives
  • Professional background and experience level in business scaling
  • Communication preferences for educational content delivery

Automatically Collected Data

  • Device information including browser type, operating system, and IP address
  • Usage patterns within our learning platform and content engagement metrics
  • Location data to provide relevant local business insights and regulations
  • Cookies and tracking technologies to improve user experience
  • Session duration and feature utilisation statistics

How We Use Your Information

selvioranthx uses your personal information to deliver comprehensive business scaling education and support services. We're committed to using your data responsibly and only for purposes that directly benefit your learning experience and business development journey.

We never sell your personal information to third parties or use it for purposes unrelated to business education and platform functionality.
  • Personalising educational content based on your business sector and experience level
  • Sending relevant updates about new learning resources and business scaling strategies
  • Providing customer support and responding to your inquiries about our services
  • Improving our platform functionality and developing new educational features
  • Ensuring platform security and preventing unauthorised access to accounts
  • Conducting research to enhance business education methodologies
  • Complying with legal obligations under Australian privacy and business laws

Information Sharing and Disclosure

selvioranthx maintains strict controls over how your personal information is shared. We only disclose information when necessary for service delivery, legal compliance, or with your explicit consent.

Service Providers

We work with trusted third-party service providers who assist in delivering our educational platform. These partners include cloud hosting services, email delivery platforms, and analytics providers. All service providers are bound by confidentiality agreements and are prohibited from using your information for any purpose other than providing services to selvioranthx.

Legal Requirements

We may disclose personal information when required by Australian law, court orders, or government regulations. This includes situations involving potential fraud prevention, compliance with taxation requirements, or cooperation with law enforcement investigations.

Business Transfers

In the event selvioranthx undergoes a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity. We will notify affected users at least 30 days before such transfers occur and ensure the receiving party maintains equivalent privacy protections.

Your Privacy Rights

Under Australian Privacy Principles and the Privacy Act 1988, you have specific rights regarding your personal information. selvioranthx is committed to facilitating the exercise of these rights in a timely and transparent manner.

Access Rights

Request a copy of all personal information we hold about you, including how it's being used and who it's been shared with.

Correction Rights

Update or correct any inaccurate or incomplete personal information in your account profile or our records.

Deletion Rights

Request deletion of your personal information, subject to legal retention requirements and legitimate business needs.

Portability Rights

Receive your personal information in a structured, commonly used format for transfer to another service provider.

Objection Rights

Object to certain processing activities, including direct marketing communications and automated decision-making.

Complaint Rights

Lodge complaints with selvioranthx directly or with the Australian Information Commissioner if you believe your privacy has been breached.

To exercise any of these rights, please contact our privacy team using the information provided below. We will respond to all requests within 30 days and may require identity verification to protect your personal information from unauthorised access.

Data Security and Protection

selvioranthx implements comprehensive security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. Our security framework includes both technical and administrative safeguards designed to meet Australian privacy standards.

Technical Safeguards

  • SSL/TLS encryption for all data transmission between your device and our servers
  • Advanced encryption standards (AES-256) for data storage and backup systems
  • Multi-factor authentication requirements for administrative access
  • Regular security audits and penetration testing by independent third parties
  • Automated monitoring systems for detecting and responding to security threats
  • Secure data centres with physical access controls and environmental monitoring

Administrative Controls

  • Employee background checks and confidentiality agreements for all staff
  • Regular privacy and security training for team members handling personal data
  • Strict access controls limiting employee access to personal information on a need-to-know basis
  • Incident response procedures for addressing potential data breaches promptly
  • Regular review and updating of privacy policies and security procedures

Data Retention and Deletion

selvioranthx retains personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Our retention periods vary based on the type of information and applicable legal requirements.

Account Information

Personal account information is retained for the duration of your active membership plus seven years following account closure, as required by Australian business record-keeping regulations. You may request earlier deletion of certain information types that aren't subject to legal retention requirements.

Learning Progress Data

Educational progress tracking and course completion records are maintained for five years to support continued learning pathways and credential verification. This information helps us provide better recommendations and track your professional development over time.

Communication Records

Customer support communications and email correspondence are retained for three years to ensure consistent service delivery and resolve any ongoing issues. Marketing communication preferences are maintained until you unsubscribe or request deletion.

Cookies and Tracking Technologies

selvioranthx uses cookies and similar tracking technologies to enhance your browsing experience, personalise content, and analyse platform usage patterns. You have control over these technologies and can adjust your preferences at any time.

Essential Cookies

These cookies are necessary for basic platform functionality, including user authentication, security features, and maintaining your session preferences. Essential cookies cannot be disabled without affecting core platform features.

Analytics Cookies

We use analytics cookies to understand how users interact with our platform, identify popular content areas, and improve user experience. This information is aggregated and doesn't identify individual users.

Personalisation Cookies

These cookies remember your preferences and customise content recommendations based on your learning history and business interests. You can opt out of personalisation cookies through your account settings.

International Data Transfers

While selvioranthx primarily operates within Australia, some of our service providers and data processing activities may involve international data transfers. We ensure all such transfers comply with Australian privacy laws and provide adequate protection for your personal information.

When transferring data internationally, we use approved mechanisms such as adequacy decisions, standard contractual clauses, and binding corporate rules to maintain privacy protections equivalent to those required under Australian law. You have the right to request information about specific international transfers affecting your data.

Policy Updates and Changes

selvioranthx regularly reviews and updates this privacy policy to reflect changes in our services, applicable laws, and privacy best practices. We will notify users of material changes through email and prominent platform notices at least 30 days before new policies take effect.

Minor updates that don't affect how we collect, use, or share personal information may be made without prior notice, but the effective date will always reflect the most recent changes. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Privacy Contact Information

If you have questions about this privacy policy, want to exercise your privacy rights, or need to report a privacy concern, please contact selvioranthx's privacy team:

Privacy Officer
selvioranthx Business Scaling Platform
29 Kingsway, Launceston TAS 7250, Australia

Email: privacy@selvioranthx.com
Phone: +61 3 6334 5966
General Inquiries: info@selvioranthx.com

For complaints that cannot be resolved directly with selvioranthx, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.

Effective Date: January 15, 2025
Last Updated: January 15, 2025